Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: March 15, 2025

Information We Collect

At daravonquolis, we collect information that helps us provide better financial education services. This includes details you provide directly and information we gather through your interactions with our platform.

Personal Information You Provide

Name, email address, and contact details when you register
Educational background and investment experience level
Communication preferences and feedback
Payment information for course enrollments

Automatically Collected Information

Device information including IP address and browser type
Usage patterns and learning progress
Cookie data for site functionality and preferences

How We Use Your Information

We use the information we collect to enhance your learning experience and provide personalized financial education content. Your data helps us understand what works best for our community.

Purpose Data Used Legal Basis
Course delivery and progress tracking Account details, learning history Contract performance
Personalized content recommendations Experience level, interests Legitimate interest
Customer support Contact information, support history Contract performance

Data Protection and Security

We implement comprehensive security measures to protect your personal information. Our approach includes both technical safeguards and administrative controls.

We use industry-standard encryption, secure servers, and regular security audits to protect your data. Access to personal information is restricted to authorized personnel only.

Security Measures

SSL/TLS encryption for all data transmission
Regular security assessments and updates
Restricted access controls for staff
Secure payment processing through certified providers

Your Rights and Choices

Under South African privacy laws and international standards, you have several rights regarding your personal information. We've designed our systems to make exercising these rights straightforward.

Access Your Data

Request a copy of the personal information we hold about you, including how it's being used.

Correct Information

Update or correct any inaccurate personal information in your account settings.

Delete Your Account

Request deletion of your personal data, subject to our legal obligations.

Limit Processing

Restrict how we use your information for specific purposes like marketing.

Data Retention and Sharing

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. We don't sell your personal data to third parties.

Retention Periods

Account information: Retained while your account is active plus 3 years
Course progress data: Retained for 5 years for certification purposes
Payment records: Retained for 7 years per South African tax requirements
Marketing preferences: Until you withdraw consent

When We Share Information

Service providers who help us operate our platform
Legal authorities when required by law
Professional advisors for business purposes
Third parties with your explicit consent

International Data Transfers

Some of our service providers are located outside South Africa. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We use standard contractual clauses and work only with providers who demonstrate adequate data protection standards. You can request more information about specific transfers by contacting our privacy team.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. These help us remember your preferences, understand how you use our services, and provide relevant content.

Types of Cookies We Use

Essential cookies for basic site functionality
Analytics cookies to understand user behavior
Preference cookies to remember your settings
Marketing cookies for relevant advertising (with consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies might affect your ability to use some features of our website.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The date at the top of this policy indicates when it was last updated.

Questions About Privacy?

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email: info@daravonquolis.com
Phone: +27832329994
Address: 2009 Manasse St, Mhluzi, Middelburg, 1055, South Africa

Our privacy team typically responds to inquiries within 48 hours during business days.